Install on OpoShop
Made for OpoShop

See the carts your shoppers left behind.

CartLens shows you the carts shoppers filled and then left without ordering: what was in each one, about what it was worth, and how far the shopper got. It checks every cart against your real orders, so a shopper who placed an order is not counted as lost.

Install on OpoShop See how it works
✓ Free ✓ Nothing to paste, no theme edits ✓ Read-only: it never changes your store

The four steps CartLens can measure on an OpoShop store

Visited store Viewed a product Reached checkout Placed an order or left a cart
Every cart
left without an order, with its products and where the shopper stopped
4 steps
in the funnel, counted in visitors, each shopper once
Read only
it never changes your orders, products, customers or discounts
Live
see who is on your store right now, and on which page

What you see

The carts behind your conversion rate.

Your store records every visit and every order. CartLens puts the two together and shows you the individual carts that never became an order.

Lost carts

The actual cart, not a percentage. The products in it, about what it was worth, the country and device, and where the shopper stopped. You can export the list to CSV.

Shoppers who ordered are not counted

Everyone who opens checkout looks the same until they place an order. CartLens checks each cart against your real orders and removes the shoppers who placed one, so the number you see is carts that were really left.

Funnel

How many shoppers visited, viewed a product, reached checkout, and how many orders followed. Between each step you see how many stopped, and for checkout, which products were in the carts they left.

Products left behind

The products most often sitting in a cart that was left, next to how many times each was actually ordered. Left often and rarely ordered is the one to look at.

Shopper paths and stuck points

The pages each shopper was seen on, in order. With on-site tracking on, you also see how long they stayed on a page and where they clicked the same thing over and over. It is a list of pages, not a screen recording.

Live

Who is on your store right now and which page they are on. With on-site tracking on, it also lists shoppers who reached checkout in the last 30 minutes and have not ordered yet.

How it works

Three steps, nothing to set up.

1

Install from OpoShop

Add CartLens from the OpoShop App Store. There is nothing to paste and no theme to edit.

2

CartLens reads your store

It reads the visits and orders your store already records. It only reads. It never changes anything in your store.

3

See the carts that were left

Open CartLens and see each cart that did not become an order, what was in it, and where the shopper stopped. What you do next is up to you.

Funnel

See how far shoppers got, and where they stopped.

A conversion rate tells you something is being lost. The funnel shows where: how many shoppers reached each step, and how many stopped before the next one. For shoppers who reached checkout and did not order, it lists the products that were in their carts.

  • ✓ Four steps: visited store, viewed a product, reached checkout, placed an order
  • ✓ Visitors are counted once each, and the last step counts real orders
  • ✓ Compare a date range with the one before it

Products and live view

Know which products get left, and who is here now.

Products left behind shows how many carts each product was left in, beside how many times it was ordered in the same dates. Live shows who is on your store at this moment and which page they are on.

Install on OpoShop

Plain facts

What CartLens reads, and what it does not.

What it reads

Your store's own records of visits, carts, products and orders. With "Show customer names on carts" turned on (it is off by default), it also shows you the name and email of a customer with an account on the cart they left. Only you see that.

What the storefront script does

A small script is on by default and can be turned off in Settings. It loads after your page has finished loading. It records which step a shopper is on, how long the page was open, repeated fast clicks, the products in the cart, the kind of device, an anonymous visitor id and, at checkout, the order reference so a purchase can be told apart from a cart that was left.

What it does not do

It does not record screens, typing, page content or card details. It does not email your shoppers, create discounts or change anything in your store. Cart values are approximate: each product at its default price, before discounts.

Price

CartLens is free.

It installs from the OpoShop App Store. No setup fee, no code, no contract.

CartLens
Everything on this page.
$0free
  • ✓ Carts left without an order, with products and approximate value
  • ✓ Shoppers who ordered are matched to orders and not counted
  • ✓ Four-step funnel in visitors and orders
  • ✓ Products most often left behind, with how often they were ordered
  • ✓ Shopper paths, stuck points and a live view
  • ✓ CSV export of lost carts
  • ✓ Optional weekly recap email to the store owner
Get it on the OpoShop App Store

You can remove the app from your OpoShop admin at any time.

FAQ

Good to know.

Does it add anything to my storefront?
Yes, one small script, and you can turn it off. It loads only after your page has finished loading, does its work when the browser is idle, and does not record screens. It powers Stuck points, visit timelines and the checkout list on Live. Lost carts, the funnel and products left behind work without it, because they come from your store's own records.
What data does it collect?
From your store: visits, cart contents, products and orders. From the storefront script, if it is on: which step a shopper is on, time on the page, repeated fast clicks, the products in the cart, the kind of device, an anonymous visitor id and the order reference at checkout. No names from the script, no typing, no page content, no card details. Events from the script are deleted after 90 days.
Do I need to add any code?
No. Install from the OpoShop App Store. There is nothing to paste and no theme to edit.
How does it know a shopper did not buy?
It checks your order list. A cart is only called lost when no order explains it. Customers with an account are matched by their email on the order. Shoppers who were not signed in are matched by the products and the time of the order, or exactly by the order reference when on-site tracking is on.
Are the dollar values exact?
No, they are approximate, and CartLens says so wherever it shows one. Your store's cart record lists products and quantities but not the price paid, so CartLens uses each product's default price and does not apply discounts. If a product's price cannot be read, the cart is shown as "value not known" instead of a guess.
Can it win carts back for me?
No. CartLens shows you what was left and where. It does not email shoppers or create discounts. If you turn on "Show customer names on carts", you can see a customer's email on their cart and contact them yourself.
Can I export my data?
You can export the lost carts list to CSV.
Will I get emails from CartLens?
The store owner gets one recap email a week with the carts left that week. Nothing is sent in a week with no lost carts, and you can turn the email off in Settings.

See the carts your shoppers left behind.

Add CartLens to your OpoShop store and see each cart that did not become an order, what was in it, and where the shopper stopped.

Install on OpoShop See how it works
Free · nothing to paste · read-only